If you wish to leave Wagestream, that's no problem!

You can close your account via the app. Log in and then:

1. Head to the Profile Picture in the top right-hand corner

2. Tap Account Settings

3. Tap Close and terminate account.

What happens next?

After closing your account, your access will be disabled, meaning you will no longer be able to stream. If you have a Build Pot, outstanding funds will be transferred to your bank account within 5 working days. If you have a Workplace Savings account, you can access these funds by reopening your account via the app or reaching out to Customer Support. 

The unenrolment process will remain pending for a few days or until your next payday, based on any outstanding streams due to be settled. Once your streams have been settled from your paycheck, your account will be fully closed, and you’ll receive an email confirmation letting you know.

What if you change your mind?

If you decide to reopen your Wagestream account, you can do so through the app. The re-activation process may take up to 7 business days to complete.