👋 If you have handed in your notice, your account will be disabled. This means you will not have access to some features of the Wagestream app, such as Track and Stream.
Your account will be disabled even if you're working your notice and you've not left yet.
If you used your work email for your account and lost access, you can still log in with your phone number. Your phone number must be one you have used with us before.
To log in:
Tap "Log In."
Find "Tap here to log in with your phone number" under the white “Next” button.
Enter your phone number.
Tap “Next.”
Then a code will be sent to your number to complete the login.
Your Build Pot will be closed as soon as your employer informs us you're leaving. No further funds will be sent there. Any funds in your pot will be sent to your bank account within 5 working days.
Your Workplace Savings account (if you have one) will remain open. You'll still be able to access the app and continue to Save with Wagestream. Your Savings will still get interest added.
Your savings can still be checked by opening the app and going to Hub -> Save.
On your last payday, you'll be paid by your employer, and any outstanding streams will be reconciled.
Your employer may deduct wages from your final pay if you've taken more annual leave time than you've accrued. If your payslip is different to expected, you will need to speak with your employer. We cannot change any issues in your payslip as we rely on the information sent to us by your employer.