As you work, you'll earn a holiday or leave balance, which you can use for time off. When you use this balance to book time off, you might end up taking more holiday than you’ve accrued at that time.

With certain employers, if you exceed your holiday allowance, your streaming balance may be reduced to offset this, or your streaming access might be temporarily disabled.

If your streaming has been turned off due to this you'll see this reason displayed on the app:

It will automatically be re-enabled once you've worked enough to balance out your holiday allowance.

Since Wagestream relies on the information provided by your employer, please reach out to them directly if you believe your holiday status shouldn’t be affecting your streaming. We’re unable to make adjustments on your behalf.