If you're running into issues with your Wagestream app (ie. it's frozen or not loading), you may need to clear your cache.

Note: Settings may differ depending on your phone model. For more detailed guidance, contact your device manufacturer.

Android Users

1. Open the Settings app on your phone.
2. Select Apps & Notifications.
3. Tap See all apps, choose the app, then go to Storage.
4. Select either Clear storage or Clear cache.
   • If "Clear storage" isn't visible, tap Clear data.
   • Clear cache: This deletes temporary files, so some apps may load more slowly the next time they are used.

Alternatively, you can try these quicker steps:

1. Press and hold the Wagestream app icon for about 2 seconds.
2. Select App info from the pop-up menu.
3. Tap Storage.
4. Choose either CLEAR STORAGE or CLEAR CACHE.

iOS Users

Not all apps offer a clear cache option, so deleting and reinstalling the app is the best alternative:

1. Open the Settings app on your phone.
2. Go to General > Storage & iCloud Usage
3. Choose the Wagestream app
4. Delete the app
5. Re-install from the App Store