As we continue to update and improve the app, certain features are not compatible with older versions of the iOS and Android operating system (OS). This is because Google and Apple will not allow app updates to be published if they do not comply with certain standards, which results in updated apps sometimes being unable to run on older versions of Android or iOS.

The oldest operating system that the Wagestream app can run on is as follows:

Android: v5.0

iOS: v11.0

However, running any Android version below 10.0 or iOS version below 13.0 can lead to lower performance, particularly as we continue to make updates so we strongly recommend you update your operating system if possible.

If you continue to run into trouble accessing the app due to having an older OS, please raise a ticket with the Customer Support team so we can see how we can help.