Is today your payday?

Your employer provides us with your pay schedule, and your next expected payday will be shown at the top of the Track page.

While some banks may release your pay earlier, Wagestream cannot guarantee this. What we can promise is that your salary will be processed by 10 AM GMT on the payday provided by your employer.

It’s payday but not 10 AM yet?

Please be patient. Processing times can vary.

It’s past 10 AM on payday, and you've still not been paid?

Check your emails and the app:

• If we've processed your salary, you’ll receive an email confirmation.
• In the app, navigate to the Track page and tap Salaries to view your Salary Statement. From there, you can see any streams, Gift Cards, or Build deductions that may have been applied to your paycheck.*

If you don’t see your most recent pay under the Salaries page, it means we haven’t received it from your employer. In that case, you’ll need to contact them for further investigation.

*Depending on the partnership terms between your employer and Wagestream, some features (like Gift Cards or Build) may not be available to all users.