💰 Loans

Frequently asked questions about our loans

• The app tells me that I can't apply for a Wagestream loan at this time

• Why can’t I change my name in my application?

• Why do you need a direct debit set up to get a loan?

• Can I increase my Loan offer?

• What happens if I miss my repayment by the due date?

• How is Wagestream different from other loan providers?

• Who is the loan issued by?

• I didn't receive an SMS code

• Can I get a copy of my data?

• Loan terms & conditions

• Loan pre-contract documents

• What is a soft search and how is this different from a hard search?

• My loan has not arrived

• When will my direct debit be taken?

• I want to make a complaint

• Can I keep making repayments after I leave my employer?

• Can I change my loan repayment date?

• Can I pay off my loan early?

• Can I make overpayments to my loan?

• Things to know before applying for a Wagestream loan

• Will a hard search be left on my credit report?

• How do I update my Direct Debit details?

• What is a credit reference agency?

• What documents or details do I need to provide to get a Wagestream loan?

• Why can't I see the Loan icon on the app?

• How long does the Loan application take?

• Can I get a Wagestream loan without a credit score?

• Will taking out a Loan with Wagestream affect my Universal Credit payments?