Credit Card

All things related to our credit card

  • Why Do My Online Transactions Need Authorizing?

  • Can I Use My Work Email Address?

  • Can I Decrease or Increase My Credit Limit?

  • Using Stream with Google or Apple Pay

  • Will I Get Charged for Spending Abroad?

  • Why Do I Have to Link My Bank Accounts?

  • Why Can't I Change My Name in My Application?

  • Getting to Know Simple and Compound Interest

  • My Card Has Not Arrived

  • Ordering a New Card or Reporting a Lost, Damaged, or Stolen Card

  • What Happens if I Can't Make My Repayments on My Loan?

  • Can I Withdraw Cash at an ATM?

  • I've Been Over-Charged for a Transaction

  • I Didn't Receive an SMS Code

  • I Have Lost My Phone, What Should I Do?

  • What Type of Accounts Do I Need to Link?

  • How Many Bank Accounts Can I Link?

  • About Your Card's PIN

  • Removing a Linked Bank Account

  • Is Stream a Bank?

  • When Will My Direct Debit Be Taken?

  • Activating Your Card

  • Does Stream Offer Balance Transfers?

  • I Have Not Received a Verification Code

  • I've Been Charged for a Transaction That Shows as Declined

  • How Can I Delete My Credit Account?

  • The App Tells Me That I Can't Apply for the Stream Card at This Time

  • My Bank Account is Not Listed

  • Will a Hard Search Be Left on My Credit Report?

  • How Do I Update My Personal Details?

  • What is a Credit Reference Agency?

  • Do You Charge a Fee to Take Out Cash in a Foreign Currency Outside the UK?

  • I Don't Recognize a Transaction on My Card

  • Contactless Is Not Working

  • How Do I Make a Manual Repayment?

  • My Item Hasn't Arrived / I Didn't Get What I Ordered